Need Help With Your Order?

If your order’s acting up or your drum samples are misbehaving, don’t panic. The links below sort most issues quicker than we can reply.

FAQ
Setup guides
Troubleshooting

Still stuck? Drop us a message below and we’ll get back to you.

Who’s Behind the Curtain?

Just Add Drums is literally just the two of us - Chris and Jack. No call centers, no AI robots, no “we’ll get back to you in 7–10 business years.” It’s just us, answering emails between making more samples and drinking too much coffee.