FAQs

Welcome to our FAQ where we have tried to answer the most common questions.

Installation and Setup Instructions

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Troubleshooting

General

Are your samples Raw or Processed?

All our libraries come with processed samples, so they are ready to be added straight to your mix!

However, we have started to include the raw files as well as the processed files, and going forward most of our products will offer both options. When raw files are included, this will be clearly indicated on the product page.

How do I download my product?

To access your downloads, please log in to our website using the same email address you used for your purchase. You can do this by clicking the "Downloads" button in your confirmation email, which will take you to your order page. Alternatively, you can visit our website and log in using the link at the top right corner.

Supported Platforms

Does my operating system support Kontakt?

System requirements for Kontakt Player libraries

- macOS 12 or later (Intel & Apple Silicon)
- Windows 10 or later
- Managed via Native Access 2

Available Formats for Kontakt 8
VST · AU · AAX · Standalone

Do you support SSD 5.5?

We don't offer support for SSD5.5 but you might be able to load third party samples (WAV) into it if you have the full version. Please see the official tutorial here: https://support.stevenslatedrums.com/hc/en-us/articles/4403633569559-How-To-Add-3rd-Party-Samples-In-SSD5-5-To-Create-Your-Own-Kit

Can I use Just Add Drums samples in Logic Sampler?

Yes, with limitations:

All of our 'WAV & One-Shots' libraries include custom Logic presets, making it easy to get started immediately in Logic Pro.

We are in the process of updating all WAV libraries to include One-Shots. In the meantime, you can still use our high-quality WAV samples by creating your own presets with Logic’s Sampler or Drum Machine Designer.

When One-Shot samples are included, this will be clearly indicated on the product page.

If you prefer a plug-and-play experience, many of our packs are also compatible with Slate Trigger and Kontakt Player, which offer full multi-mic support and enhanced functionality.

How do I use your samples in Superior Drummer 3?

We don't natively support Superior Drummer 3 as the current version only allows for the integration of third-party drum samples as one-shots. Unfortunately, it doesn't support loading the full velocity and round-robin layers included in our packs.

To give you a clearer understanding, you might find this video helpful: https://www.youtube.com/watch?v=7f9vpTnc8bw

How do I use your drum samples with my Electronic Kit?

To use our sample libraries with electronic drum kits, the best approach is to use your kit as a MIDI controller. Depending on your setup and experience level, you have a few different options:

Slate Trigger 2

You can connect your e-drum kit as a MIDI controller and use it to trigger samples via Slate Trigger 2. Please note that you'll need the full version of Slate Trigger 2 to use our libraries. This setup is ideal for responsive triggering and high-quality playback in both live and studio environments.

Kontakt

Another option is to use Kontakt as your sample playback engine. As with Slate Trigger 2, your e-drum kit acts as a MIDI controller. Two of our libraries — Sound Like Nevermind and Sound Like Around the Fur — are available for Kontakt Player, so they don’t require any additional licensing. All other libraries, however, require the full version of Kontakt. This setup offers a high level of control and flexibility.

One-Shots

Loading our one-shot drum samples directly onto your electronic drum kit module is a popular and easy option.

Many of our drum libraries include ne-shots, but not all of them. We're actively working behind the scenes to release one-shot versions of all our drum sample packs. These will offer the most streamlined way to integrate our sounds into any e-drum module or hardware sampler.

WAV Samples

If you're an advanced user, you can also load the WAV samples directly onto your e-drum module. However, our libraries are built with individual velocity layers and separate microphone channels, which allow for deep customization. You will need to import the WAV files into your DAW, mix them into your preferred one-shot samples, and then load those into your drum module or software sampler.

Kontakt

Kontakt Full vs. Kontakt Player: What's the Difference?

Kontakt Full (Native Instruments Kontakt) is the complete (paid) version of the software sampler. It allows you to load and edit any third-party or custom sample libraries, use advanced scripting, and access the full range of features for sound design.

Kontakt Player is a free version that only works with officially licensed "Kontakt Player" libraries. It cannot load non-Player libraries unless they are in demo mode with time limitations.

If a library requires Kontakt Full, you’ll need to purchase the full version to use it without restrictions. If it’s labeled Kontakt Player, it will work in the free version.

How do I register and install your Kontakt Player Libraries?

Installing and registering your Kontakt Player library is done in Native Access.

Click here for video installation instructions.

Can I use the Kontakt Instruments with my electric drum kit?

Yes you can! Our Kontakt Instruments support CC4 MIDI data for Hi-Hat control.

Why does Kontakt display the word DEMO in red once I’ve loaded the instrument?

If you’re seeing the word “Demo” in Kontakt, it means you’re trying to run a Just Add Drums instrument that was designed for the full version of Kontakt—not the free Kontakt Player.

How do I change the MIDI notes in Kontakt?

All of our Kontakt Instruments have a fixed MIDI mapping to General MIDI.

WAV & Slate Trigger

How do I use the WAV files?

These are individual WAV files which you can add to any sampler you choose. We have given you all of the channels, velocity layers and round robins separately for maximum customisation.

How do I use the One-Shot files?

Our new one-shots drum sample format features pre-mixed and balanced WAV files that are ready to use in your preferred sampler or to load directly onto your electronic drum kit.

We've also included presets for both Battery 4 and Logic Sampler.

One-shots include Kick, Snare, Toms, and Cymbals for a fully dynamic drumming experience.

How do I use the Trigger files?

These are .TCI files for use in Slate Trigger 2. You will need the full of Slate Trigger 2 in order to use these drum samples. The free versions of Slate Trigger 2 doesn't allow the loading of third party samples.

Orders

Do you offer refunds?

Due to the nature of digital products, all sales are final.

We encourage customers to review all details carefully before making a purchase, and we are always available to answer questions or provide clarification prior to checkout.

Do you offer upgrades or cross-grades for your products?

Yes, upgrades to The Everything Bundle are available!

Send us an email and we'll create your custom upgrade offer.

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